Managed Services

Built-in operational support.

More than a supplier.

We’ve got your back. Hiber scales with you, providing lifetime hardware warranties, 
real-time system monitoring, and expert support every step of the way.

You’re in control. We’re here for support.

1.

Network planning &
RF analysis

2.

Installation training
and planning

3.

Direct remote
support

4.

HiberHilo App
for installation

5.

Continuous system
monitoring

6.

Up to 60 months of
warranty

Network planning made easy with HiberHilo.

We help ensure reliable connectivity and make deployment easier from the start, so you can roll out your network with confidence.

Installation guidelines are based on real RF data, speeding up deployment. Sensors are assigned to the right gateways, maximizing reliability. Gateway placement is planned to reduce blind spots, and all sensor-to-gateway links are validated, ensuring consistent performance.

The HiberHilo App.

Remote installation and maintenance guides at your fingertips

  • Direct, secure access to your field devices.
  • Step-by-step guides for sensor and gateway installation and maintenance workflows.
  • View last measured (live) readings immediately.
  • Configure data acquisition frequency per device, with ease.
  • Take notes, photos, and contact our 
technical support.

Meet our technical
support team.

Przemysław Zając

Senior Technology Consultant

Jules Hajjar

Team Lead Customer Operations

Kastytis Slubelis

Field Application Engineer

Mustafa Yanar
IoT Technical Support Engineer

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